ECWD Group · London

Stop losing customers to missed calls and slow replies.

ECWD Growth Hub answers every enquiry in seconds, follows up automatically, books the appointment, takes payment and collects the 5-star review — all from one app, set up for you by our UK team.

Set up for you in daysPriced in £, UK supportNo tech skills needed
One inbox for calls, SMS, email, WhatsApp, Facebook & Instagram24/7 AI assistant90-day done-with-you kickstart
The real problem

You don't have a lead problem. You have a follow-up problem.

Most customers go with whoever gets back to them first. If that isn't you, the job goes elsewhere — and you never even know it happened.

📞

Calls go to voicemail while you're with a customer, on a job or off for the evening.

📥

Enquiries sit unanswered across your inbox, Facebook, Instagram and WhatsApp.

📝

Quotes go out and nobody chases them — so warm leads go cold.

⭐

Happy customers never leave a review because no one asked at the right moment.

What are missed enquiries costing you?

Move the sliders to match your business.

Revenue you could be losing every year£34,320That's 14× the yearly cost of our Growth plan.
Show me how to win it back
Everything in one place

Every step from first enquiry
to five-star review.

Replace the patchwork of apps you pay for now with one system — branded for your business and built around how you work.

🎯
CAPTURE

Never miss a lead

  • Missed-call text-back in seconds
  • Website forms, chat widget & landing pages
  • Facebook, Instagram & Google leads straight in
  • One inbox for every channel
🤖
AI TEAM

A receptionist that never sleeps

  • AI chat answers questions & qualifies
  • AI voice receptionist picks up the phone
  • Books straight into your diary
  • Hands over when a human's needed
🔁
NURTURE

Follow-up on autopilot

  • Speed-to-lead sequence for new enquiries
  • Automatic quote chaser
  • Reminders that cut no-shows
  • Win-back campaigns for past customers
💷
CLOSE & GET PAID

Turn interest into income

  • Online booking calendars
  • Visual sales pipeline
  • Invoices, estimates & text-to-pay
  • Card payments online
⭐
REVIEWS

Become the obvious choice

  • Automatic Google review requests
  • Reply to every review from one screen
  • Referral & repeat-customer campaigns
📊
MARKETING & REPORTING

Know what's working

  • Email & SMS campaigns
  • Social media planner
  • Dashboards for leads, bookings & revenue
  • Mobile app for you and your team
How it works

We set it up with you —
not just hand you a login.

Most software leaves you to figure it out. Our 90-day kickstart means you're seeing results, not wrestling with settings.

Free demo call

15 minutes. We look at how enquiries reach you today and show you the system set up for your industry.

Day 0

We build & switch on

Your branded account, number, inbox, calendar and lead capture connected. Contacts imported. Core automations live.

Days 1–30

Automate & train

AI assistant trained on your business, follow-ups tuned, your team shown the app.

Days 31–60

Review & grow

We go through the numbers with you, tighten what's working and launch review & win-back campaigns.

Days 61–90
Built for your trade

Ready-made playbooks for your industry.

You don't start with an empty system. You start with automations, templates and pipelines already built for businesses like yours.

🔧

Trades & home services

Missed-call text-back, quote chasers, job reminders.

🩺

Clinics & health

Online booking, no-show reminders, rebooking nudges.

💇

Salons & beauty

24/7 booking, deposits, loyalty and review requests.

🏠

Estate & letting agents

Instant valuation replies, viewing bookings, landlord nurture.

🎓

Coaches & consultants

Discovery-call booking, payments, client onboarding.

🍽️

Hospitality

Reservations, event enquiries, review and repeat-visit campaigns.

Why ECWD Growth Hub

More done for you. Less to pay for.

Here's how Growth Hub stacks up against the usual ways small businesses try to solve this.

ECWD Growth HubStitching separate apps togetherBig-name DIY CRMs
Set up for you by a UK team✓✕Paid extra
Missed-call text-back✓Extra appOften add-on
AI chat & AI voice receptionist✓✕Higher tiers
Calls, SMS, email, WhatsApp & social in one inbox✓✕Partial
Bookings, invoices & payments built in✓3+ appsAdd-ons
Automatic review requests✓Extra app✕
Industry playbooks ready on day one✓✕✕
Priced per business, not per user✓✕✕
Monthly costFrom £97Adds up app by appRises with every seat

Local, not offshore

A London team who answer the phone, speak your language and know UK businesses.

Done with you

We build it, connect it and train your team — you don't need to be technical.

One bill, in pounds

No dollar pricing, no per-seat creep. One simple monthly plan.

Your data, your brand

Everything carries your branding and you can export your data any time.

Simple pricing

Pick the level of help you want.

Every plan includes your branded account, mobile app, setup and UK support.

Starter

Get organised and stop missing leads
£97 /month
+ £297 one-off setup
  • CRM, pipeline & unified inbox
  • Missed-call text-back
  • Booking calendar & web forms
  • Automatic review requests
  • Mobile app
Choose Starter
MOST POPULAR

Growth

Automate follow-up and grow
£197 /month
+ £497 one-off setup
  • Everything in Starter
  • AI chat assistant, 24/7
  • Ready-made nurture automations
  • Email & SMS campaigns
  • Invoices & online payments
Choose Growth

Done For You

We run it, you take the jobs
£397 /month
+ £997 one-off setup
  • Everything in Growth
  • AI voice receptionist
  • We build & manage it for you
  • Monthly performance review
  • Priority support
Choose Done For You
🎁 Pay annually: 2 months free + setup waived on Growth and Done For You.

All prices exclude VAT. Texts, calls and AI usage are billed monthly on a pay-as-you-go basis. 3-month minimum, then rolling monthly.

FAQs

Questions we get asked.

Do I need to be technical?

No. We set everything up, connect your phone, website and social accounts, and show you and your team how to use it. If you can use WhatsApp, you can use Growth Hub.

Can I keep my existing phone number and website?

Yes. We connect to what you already have — your website, Google Business Profile and social pages — and can forward or port your number.

How quickly will I be up and running?

Most businesses have the core system live within a couple of weeks, and are fully automated by the end of the 90-day kickstart.

What does messaging usage cost?

Texts, calls and AI usage are billed monthly on top of your plan, so you only pay for what you use. We'll give you a realistic estimate on your demo call.

How is this different from just using a CRM?

A CRM stores contacts. Growth Hub actually does the work — answering, following up, booking, invoicing and asking for reviews — and we set it up around your business rather than leaving you with a blank system.

Am I locked in?

There's a 3-month minimum so we can get you properly set up and seeing results. After that it's rolling monthly.

Is my data safe, and is it mine?

Your data is stored securely, belongs to you, and can be exported at any time.

Free demo · No obligation

See Growth Hub set up for your business.

Fill in your details and one of our team will call you to arrange a 15-minute demo — at a time that suits you.

  • A live look at the system for your industry
  • Where you're currently losing enquiries — and how to fix it
  • An honest monthly cost, including usage
  • No hard sell. If it's not right for you, we'll say so
Your details are never sharedTakes under a minute